Creating Regulation and Resilience (CR/2™) is a communication model designed to foster productive interactions with justice-involved youth and adults. Grounded in cutting-edge research on the neurophysiology of trauma and resilience, CR/2 translates research on trauma-informed care, evidence-based, and promising interventions into an integrated approach that can enhance outcomes with justice-involved clients.
CR/2 also helps staff to build resilience. Working in the field of corrections is challenging, and the emerging data suggests that staff can suffer behavioral, emotional and mental health consequences. This work can also be tremendously rewarding, particularly when staff have access to resources and intervention strategies that very quickly facilitate growth and change. For this reason, CR/2 incorporates self-care strategies that corrections professionals can use to maximize their performance and create balance and regulation in their own lives.
When Can CR/2 Be Used?
Corrections staff describe CR/2 as a highly adaptable and flexible communication model. It can be implemented during various formal and informal interactions with individual clients, small groups, and large groups of clients. It can also be used to communicate with clients within any time frame; whether staff have one minute, 5 minutes, 10 minutes or 45 minutes, they can leverage the CR/2 strategies and skills to maximize outcomes.
CR/2 can help corrections staff to more fully engage in a variety of tasks such as:
- administering risk/need assessments
- providing case management or re-entry services
- motivating compliance with a court order or facility rules
- helping clients to de-escalate
- conducting routine operational practices
- holding clients accountable for rule violations
- facilitating groups
- supervising or coaching staff
- working effectively with volunteers
- communicating with colleagues
A number of evidence-based intervention strategies have emerged to support effective correctional practice. Approaches such as Cognitive Behavioral Treatment, Motivational Interviewing (MI), Core Correctional Practices (CCP), and verbal de-escalation curricula are used to support a variety of outcomes. CR/2 draws on several similar foundation skills (e.g., reflective listening, problem-solving, reinforcement and modeling) commonly used by these approaches; however, it differs in the following ways:
- CR/2 can be used across security, program and community corrections staff. While some interventions have been designed for specific purposes such as case management and programming, CR/2 offers staff a communication framework that can be used flexibly by any corrections professional. Whether facilitating a group, community supervision session or dealing with problematic behavior on a unit, CR/2 helps staff to maximize their effectiveness and promotes consistency of approach across correctional staff, regardless of rank, title or role.
- CR/2 includes a staff self-care component. CR/2 provides staff with a highly portable 3-part technique for creating their own regulation and resilience and recognizes the influence that staff regulation (or dysregulation) has on communication outcomes with clients.
- CR/2 is grounded in an integrated theoretical model. Advances in evidence-based practices and the neuroscience and trauma research suggest the need for a two-phase communication model that is the core of the CR/2 approach.
- Phase 1 helps clients to become regulated so they can meaningfully engage in problem-solving, decision making, and a range of cognitive tasks that are not easily accessible when they are dysregulated.
- Phase 2 involves working collaboratively with the client to generate solutions to challenges within the context of agency parameters. During this phase, clients are mobilized to identify strategies and become the architects of their own change plan.
- CR/2 can be used “on the fly” when time is limited as well as within scheduled interactions with clients (e.g., groups, reporting). Staff can “drop in” to CR/2 to enhance any interaction, including those that involve setting limits and holding clients accountable.
- CR/2 can be used in conjunction with all safety and security practices. While we must respond to immediate physical safety and security risks as staff, we can use CR/2 with clients once safety has been restored to help them create the regulation and resilience, they need to maintain safe behavior.
- CR/2 is designed to prevent situations from escalating. By working with clients to model and demonstrate effective calming and coping strategies, CR/2 helps to prevent challenging situations (e.g., assaultive behavior, non-compliance) and thereby enhances safety, engagement, and compliance in community and facility settings.
Preliminary data gathered during three-state wide implementations suggests that the use of CR/2 by staff contributes to the following results:
Outcomes in Facility Settings
- Time spent in confinement
- Inmate-on-staff assaults
- Inmate-on-inmate assaults and fights
- Segregation placements
- Disciplinary reports
- Suicide attempts and self-injurious behavior
- Crisis contacts and days on mental health watch
Outcomes in Community Settings
Increases in …
- Engagement and follow through
- Reporting rates
- Compliance with conditions
Participants are introduced to CR/2 in a 2-day on-site training or a 12-hour eTraining course.
Coaching & T4T Resources
We assist agencies to identify and prepare supervisors and other staff for certification as coaches and/or trainers.
For more information about CR/2, please contact us at firstname.lastname@example.org.